Which unit is responsible for assessing hotline reports in child welfare cases?

The Division of Child Protection is the unit specifically tasked with assessing hotline reports in child welfare cases. This division plays a critical role in ensuring the safety and well-being of children by investigating allegations of abuse or neglect reported through hotlines. The trained professionals within this division evaluate the credibility of the reports and determine the necessary actions, such as initiating investigations, providing services, or developing safety plans for children and families involved.

In the context of child welfare, the Emergency Response Unit typically addresses immediate interventions but is not solely responsible for assessing hotline reports. The Community Outreach Team generally focuses on proactive engagement and support in the community, rather than direct assessments of reported allegations. Family Support Services provide resources and support to families but do not directly handle the initial assessment of hotline reports. Therefore, the Division of Child Protection is the correct entity responsible for the essential task of assessing these reports to safeguard children and ensure their welfare.